You're not feeling well, but you're not sure how serious it is. Should you go to the ER? A walk-in clinic? Or can you handle it with a virtual visit?

Choosing the right type of care saves you time — and keeps emergency rooms free for true emergencies.

When to Go to the Emergency Room

The ER is for life-threatening and serious emergencies. Go to the ER if you have:

• Chest pain or difficulty breathing

• Signs of a stroke (face drooping, arm weakness, speech trouble)

• Severe allergic reaction (anaphylaxis)

• Major injuries or trauma

• High fever in a newborn

• Loss of consciousness

When a Walk-In Clinic or Urgent Care Works

Walk-in clinics handle non-life-threatening conditions that still need same-day attention:

• Cuts that may need stitches

• Sprains and minor fractures

• Moderate ear or throat infections

• Urinary tract infections

When Virtual Care Is the Right Call

Here's where virtual care really shines — and it covers more than most people realize:

• Cold, flu, or COVID symptoms

• Prescription renewals

• Mental health check-ins

• Skin concerns

• Sick notes

• UTI and minor infection treatment

• Allergy management

If you're unsure, a virtual provider can assess you quickly and point you in the right direction — including telling you to go to the ER if that's what's needed.

Don't Clog the ER When You Don't Need To

Ontario's ERs are under real pressure. Using virtual care and walk-in clinics for non-emergency issues helps keep hospitals focused on the people who truly need them — and gets you seen faster too.

Not sure what level of care you need? Start with a virtual visit on RevDoc. Our providers will guide you. Visit revdoc.ca